Forum Discussion
Outlook not updating inbox
1. Click File > Account Settings > Account Settings.
2. Click the Office 365 account, and then click Change.
3. Under Offline Settings, uncheck Use Cached Exchange Mode.
4. Exit, and then restart Outlook.
Thuyavan Ganesan It worked perfectly well. Thank you.
- it worked thanks
Thuyavan Ganesan I have microsoft 365, and it does not have an offline settings section. There is no use exchange cached mode. But then again, I am not using exchange either.
- It worked perfectly!! Thanks a lot!
- worked for me. thank you,. was trying for 2 hrs,
Thuyavan Ganesan After I made the change just restarted outlook, Worked perfectly! Thanks!
Jorge_Martinez : Please share: after you made WHAT change? Several solution approaches have been metioned if this thread. I'd love to know *which* ones actually helped.
Thanks
IlDavo : File>account settings >account settings> select user account > click on change options> unselect "use cached exchange mode to download email to an outlook data file" option.
restart outlook... done.
That method worked for me.
ilyar126Microsoft
thanks, worked like a charm!
- This is one works to me! Thank you for your help!
I did this and now I can't open the PC app at all because it can no longer find the files.
- None of those fixes worked for me. After 24 hours, I realized my inbox had stopped updating after I had a large file (40Mb) undelivered. I deleted the returned email and Hey Presto! The inbox updated immediately.
