Forum Discussion
BNC173
Dec 28, 2018Copper Contributor
Outlook not updating inbox
I have added a second mailbox to my outlook. It will update when I start in the morning but last email will be like 9 am & will not update again unless it wants to. I have reconnected, shut down outl...
Thuyavan Ganesan
Dec 28, 2018Iron Contributor
Hi try to turn off Cached Exchange Mode, please perform the following steps:
1. Click File > Account Settings > Account Settings.
2. Click the Office 365 account, and then click Change.
3. Under Offline Settings, uncheck Use Cached Exchange Mode.
4. Exit, and then restart Outlook.
1. Click File > Account Settings > Account Settings.
2. Click the Office 365 account, and then click Change.
3. Under Offline Settings, uncheck Use Cached Exchange Mode.
4. Exit, and then restart Outlook.