Forum Discussion
msweigert
Nov 14, 2019Copper Contributor
Outlook not pulling all folders from Exchange account
Just switched to Office 365 for some of our newer devices. We have an Exchange account with a great deal of folders and subfolders. On the original laptop with office 2016 it showed all folders and i...
VasilMichev
Nov 14, 2019MVP
Is the profile configured in cached mode and what value have you set on the "cache slider" control? And what is the status shown on the status bar at the bottom?
- msweigertNov 14, 2019Copper Contributor
VasilMichevThe account is has been set to cache 12 months by default or All information with no difference on the 365 machines. 2016 machines pulled information for 12 months and had all folders.