Outlook Image Issue

Question

Hello I have a user,&nbsp;when he gets and email with a&nbsp;picture in the email body it shows up as [cid:image002.jpg@01D4A0DF.C06B36B0], I have no clue, I have dug through the internet, upgrade office to 365 went through every option in the trust center I can't figure it out. If he signed into outlook web and opens it up in there the images will show fine, so I think it has something to do with the client install on that machine, any help would be appreciated.&nbsp;Thanks

adam deltinger · Answer

Try to see if the following key is present! Havent tried this myself so backup registry first if you find it!

HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Outlook\Security.
delete the key "OutlookSecureTempFolder"

csaunders · Answer

I Just checked out the Reg that key is not present.

adam deltinger · Answer

Ok! Thanks! I’ll look into it further

csaunders · Answer

Thank you, It also appears it is only an issue with one company that sends emails, but since i am able to see the image in web mail I still think it is an issue with the client.

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Outlook Image Issue

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