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Deleted's avatar
Deleted
Jun 28, 2018
Solved

Outlook don't sync mail when the Computer go to sleep

Hi, I have many account in office 365 who can't receive email when the computer go to sleep. I must reboot Outlook for receive the mail. Can you help me please? 

 

 

exchange
office 365
outlook
  • Deleted's avatar
    Deleted
    Nov 23, 2018

    Hi,

     

    For information,

     

    I solved my problem with the Support and Recovery Assistant for Office 365,

     

    Best regards

    Wilfried

     

3 Replies

  • Deleted's avatar
    Deleted
    Nov 23, 2018

    Hi,

     

    For information,

     

    I solved my problem with the Support and Recovery Assistant for Office 365,

     

    Best regards

    Wilfried

     

  • Deleted's avatar
    Deleted
    Jun 28, 2018
    I had a report of this today from a few users as well, they didn't say it's related to going to sleep but good to know that might be the cause.
    • Deleted's avatar
      Deleted
      Jun 28, 2018
      Thank you for your feedback, yes may be it's the same problem.