Forum Discussion
Chris House
Jul 03, 2026Tin Contributor
Outlook Classic - Crashes When Drafting with Copilot in RDS environment
Hi all, I'm interested to see whether anyone else is experiencing this issue, particularly in an RDS environment. We have a number of users who have paid-for Microsoft 365 Copilot licences, includi...
jaanm
Jul 06, 2026Copper Contributor
We are experiencing the exact same issue and have not found a solution yet. We do also use FSLogix on RDS.
Have you managed to resolve it in the meantime?
Chris House
Jul 31, 2026Tin Contributor
We've still got the problem. My guess is it's a bug between Outlook Classic and Copilot where User Profile Disks/FSLogix is in use in an RDS environment. Microsoft might fix it, they might not.