Forum Discussion
Chris House
Jul 03, 2026Tin Contributor
Outlook Classic - Crashes When Drafting with Copilot in RDS environment
Hi all, I'm interested to see whether anyone else is experiencing this issue, particularly in an RDS environment. We have a number of users who have paid-for Microsoft 365 Copilot licences, includi...
all4ferdinand
Jul 13, 2026Copper Contributor
We are expericencing the same issue at two different sites: one RDS environment hosted in a datacenter on a shared platform with FSLogix, and another on-premises Hyper-V RDS environment using only UDP. In both cases, the affected users have paid Microsoft 365 Copilot Pro licenses. Outlook Classic crashes when drafting emails with Copilot.