Forum Discussion
Chris House
Jul 03, 2026Tin Contributor
Outlook Classic - Crashes When Drafting with Copilot in RDS environment
Hi all, I'm interested to see whether anyone else is experiencing this issue, particularly in an RDS environment. We have a number of users who have paid-for Microsoft 365 Copilot licences, includi...
jaanm
Jul 06, 2026Copper Contributor
We are experiencing the exact same issue and have not found a solution yet. We do also use FSLogix on RDS.
Have you managed to resolve it in the meantime?
- Chris HouseJul 31, 2026Tin Contributor
We've still got the problem. My guess is it's a bug between Outlook Classic and Copilot where User Profile Disks/FSLogix is in use in an RDS environment. Microsoft might fix it, they might not.