Forum Discussion
Grubsy
Jul 19, 2019Copper Contributor
Outlook Cannot Send Email After 1907 Build 11901.20080 Upgrade
Our pilot group using Monthly Channel (Targeted) are having issues sending emails.
One is you are prompted with a box: Cannot sent this item
Another, you just cannot click the Send button.
This all started after the upgrade to 1907 Build 11901.20080
You can send a blank email with no subject and that seems to go through. Replying forwarding etc is no good. Also happens to the various shared mailboxes we use.
I run the command below to downgrade to the previous 1906 version and the issue is resolved
cd %programfiles%\Common Files\Microsoft Shared\ClickToRun
officec2rclient.exe /update user updatetoversion=16.0.11727.20244
We are currently still using in house Exchange 2010 SP3 servers.
Any suggestions would be greatly appreciated.
- GrubsyCopper Contributor
Have also tried these builds and still having the same issue
August 13, 2019
Version 1908 (Build 11929.20114)July 27, 2019
Version 1907 (Build 11901.20176)July 25, 2019
Version 1907 (Build 11901.20156)July 22, 2019
Version 1907 (Build 11901.20120)Downgrade back to July 9, 2019 Version 1906 (Build 11727.20244) and all working fine again.
- kerobraCopper Contributor
Dude you definately saved me from throwing my laptop against the wall. I fought this issue, too after the latest office update and first I found absolutely nothing on the internet that covered that problem.
We also have an on-premises Exchange 2010 SP3, currently Build 14.3.442.0 and O365 with password-hash SSO.
Did you already check it with newer builds of Exchange 2010?
- GrubsyCopper Contributor
Interesting, we also have Build 14.3.442.0 and O365 with password-hash SSO
I haven't tried any of the newer builds of Exchange yet.
I have tried these with no luck:
August 25, 2019
Version 1908 (Build 11929.20254)August 16, 2019
Version 1908 (Build 11929.20182)We've scheduled to install Update Rollup 29 for Exchange Server 2010 SP3 July 9, 2019 14.3.468.0 this week. Will report back if that helps at all