Forum Discussion
Outlook Autocomplete showing previous users
About 14 days ago, one of my customers reported that the autofill was reverting back to user’s who had left the company or changed roll. Some left almost 2 years ago. Up until about 14 days ago it wa...
Have a look at https://support.microsoft.com/en-us/help/2199226
Hope it helps...
Thanks Salvatore
I have already read the info on the link but none of it helps.
Tony
Doesn't the document's section "How to clear the whole AutoComplete list" work? Very strange...
What happens, exactly?
Deleting a single entry does not work. It still reverts back to the old user. Sorry, I should have said I have not tried to clear the whole Autocomplete list as the the customer would not be happy about this.