Forum Discussion
Tony Taylor
Apr 16, 2018Copper Contributor
Outlook Autocomplete showing previous users
About 14 days ago, one of my customers reported that the autofill was reverting back to user’s who had left the company or changed roll. Some left almost 2 years ago. Up until about 14 days ago it wa...
Salvatore Biscari
Apr 16, 2018Silver Contributor
Have a look at https://support.microsoft.com/en-us/help/2199226
Hope it helps...
Tony Taylor
Apr 16, 2018Copper Contributor
Thanks Salvatore
I have already read the info on the link but none of it helps.
Tony
- Salvatore BiscariApr 16, 2018Silver Contributor
Doesn't the document's section "How to clear the whole AutoComplete list" work? Very strange...
What happens, exactly?
- Tony TaylorApr 16, 2018Copper Contributor
Deleting a single entry does not work. It still reverts back to the old user. Sorry, I should have said I have not tried to clear the whole Autocomplete list as the the customer would not be happy about this.