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MargaretAuldLouie's avatar
MargaretAuldLouie
Brass Contributor
Feb 10, 2020

Outlook App on phone not showing colors for categories

Can someone tell me if the Outlook phone app is capable of displaying the colors set up for categories in the calendar? We have numerous teams using resource calendars and color coding the appointments with a different color for each person. They are complaining that they don't see the colors in the Outlook App on their phone. I tested this on my Android phone and don't see any colors. The user that submitted the complaint has an iPhone. I am having difficulty finding out from googling whether this feature is available in the Outlook phone app or not because the results just keep coming up for Outlook not the Outlook phone app. And if it is available, is it available for both Android & iOS or only one of those?

32 Replies

  • MBailey8's avatar
    MBailey8
    Copper Contributor

    With nearly 40,000 view to your question, MargaretAuldLouie, I would think that Microsoft would take a look at the problem.  I color code clients and find it annoying when I cannot do that on my phone to clear by inbox and categorize the emails when I have a free time. 

  • I have 4.2113.1 on my Android Phone running Android Version 9 (Pie) and I see the color categories on my phone calendar, but I cannot set or change a color category.

    One thing that is very annoying is that if I use the Samsung native calendar app, and make any changes to a calendar entry that has a color category, it will not sync the entry back to Office 365 and subsequently to other devices in my universe. This creates a real issue, because if I update the same entry on my Outlook for Windows Desktop App, it completely overwrites the calendar entry that I previously updated using the Samsung Native App.

    There are times when I need to use the Samsung native calendar app, and this lack of sync has messed me up several times.
  • kgiesel's avatar
    kgiesel
    Copper Contributor
    I can see color coded calendar entries on my Android tablet but not on my Android phone.
    Appointment details on tablet show the category, on phone this information is missing. On both devices Outlook version is 4.2111.2.
    Intended behavior?
    Any suggestions?
    • kgiesel's avatar
      kgiesel
      Copper Contributor
      Meanwhile my Android app got upated to 4.2113.1 and now I can see color coded entries on the phone as well.
  • Allan_Clarke's avatar
    Allan_Clarke
    Iron Contributor
    The Outlook app on Android will show category colours if you add them using the main Outlook app on your PC (& presumably the web versions too). However, you'll only see the entries in colour if you select the "Month" view in the Android app (Calendar, top right). The "Agenda/Day/3 Day" options don't yet support the colour coding!
    • cbatenAThome's avatar
      cbatenAThome
      Copper Contributor

      Allan_Clarke 

      The only color coding I see in the month view  is for different calendars, not for different categories within one calendar.

      Am I correct?

       

      Thanks,

       

      Chris

      • Allan_Clarke's avatar
        Allan_Clarke
        Iron Contributor
        I have Outlook 2016 on my PC with Color coded categories Categories that I use across Tasks & Calendar. All Calendar entries are color coded and in Outlook 2016 appear in all Calendar views. In Outlook Mobile, on Android, the color coding only gets reflected in the "Month" view. It may be you need a Microsoft365 account for the functionality to work on mobile. Mobile for M365 accounts seems to have some additional functionality.
  • seanvree's avatar
    seanvree
    Copper Contributor
    Word on the street is that it's launching in Q3 of FY2021 :

    https://www.xda-developers.com/microsoft-outlook-android-tests-email-categories-floating-action-menu/
    • ClausJ's avatar
      ClausJ
      Copper Contributor
      seanvree when you write "launching in Q3 of FY2021" do you then mean that it's expected to launch in Q1 of 2022?
      • Maarten_79's avatar
        Maarten_79
        Copper Contributor
        I am wondering about the same. Given that my platform of choice is my iPad Pro and company policies are deployed via Intune Company Portal, I’m bound to Outlook app. The absence of ability to categorize appointments is very disappointing, same as inability to set default calendar notifications to 10 mins and default scheduling option to start meetings 5 or 10 mins after the whole hour.
  • Sonja_island's avatar
    Sonja_island
    Copper Contributor

    MargaretAuldLouie 

    You can if you use the online version. Go in your browser to outlook calendar, from there you can add the calendar to home on your phone.  Find the calendar icon and login from online not to the app. There you can  color code from  - more options - categories.  You can not add this as a widget, only the app. 

    But at least you can color code in your phone 😄

  • Lewis-H's avatar
    Lewis-H
    Iron Contributor
    To assign a color category to a message from the message list, right-click the message. Select Categorize, then select a category from the list. Tip: If you right-click the message and you only see options to flag the message, try right-clicking in the blank space to the right of the sender's name.
    • LauranneS's avatar
      LauranneS
      Copper Contributor
      Lewis-H: tell me if I'm wrong, but your describing the steps for for a desktop app. I don't think it answers the initial question of using the categories in the Android app / mobile version) .
      Would a similar step by step process exist for the Outlook Android / iOS app??
      • LarryHeminger's avatar
        LarryHeminger
        Copper Contributor

        LauranneS Lewis-H I concur, the steps described are for a desktop app. I can confirm the Outlook mobile app does not show categories anywhere... that's really disappointing, as that's an important way I use to visually organize my messages.

  • ecurrey's avatar
    ecurrey
    Copper Contributor
    The only app I have found that has a calendar widget and can read categories is Nine for Android. I really wish that the Outlook app had this capability.
      • Ludwu's avatar
        Ludwu
        Copper Contributor

        End of 2023, and we still don't have categories on Android mobile (I don't know for IOS). Please Microsoft, do something.

  • marerose's avatar
    marerose
    Copper Contributor
    I've had this same problem in the past. And it recently has become a problem again since I logged in using a new profile. I would also love an answer if anyone out there knows of one!
    • MaartenD1984's avatar
      MaartenD1984
      Copper Contributor

      marerose when working with an exchange online account your labels will be shown in the Outlook app for iOS, however you can't apply them.

      So for viewing and changing them I would advise the mobile view.

       

      This was tested with an exchange online account. When working with exchange on premises this behaviour is different I noticed 😞

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