Forum Discussion
Paul Bendall
Oct 25, 2016Iron Contributor
Outlook app on iphone with IOS 10 - black screen
Morning all, A number of our users have reported problems with the Outlook app on iPhone running iOS 10 (specifically 10.0.2, but could be other versions of 10 as well). When they launch the Outl...
Paul Bendall
Nov 24, 2016Iron Contributor
It appears that that this was a known issue to Microsoft and an update to the Outlook client for iOS has resolved the problem.
Frustrating that the MS Tech Community wasn't informed, it reduces the benefit of having a community backed by Microsoft if it is not being monitored and updated.
The fix reports in the App store as follows - sorry can't find any release notes for this version to link to.
Om Joshi
Sep 05, 2017Brass Contributor
Hi
I have faced identical scenario whereby few users of mine have reported
outlook app for iphone goes to white and closing on its own after few seconds.
version installed for outlook 2.39
and ios version 10.3
checked space available is nearly 2gb. But wondering is it could be due to user mailbox is 30gb on office365.
awaiting reply.