Outlook 365 Templates with Inserted Graphics - Windows 10 Pro

Platform: Windows 10 Pro
Version:   1903 - OS Build 18362.778
Outlook Version:  16.0.11328.20554 32-Bit

Hi,

I have email templates that I created in Outlook 2010 and have used for years. When I upgraded to Office 365, my templates have begun failing on the "Insert"ed Graphics. When I load the template, I get the red "x" warning - The picture can't be displayed on the two logo graphics I have embedded in the .oft file.

I have tried moving the graphics to the default location where OFT files are stored, (System (C:)>Users>[myusername]>AppData>Roaming>Microsoft>Templates, but it still doesn't load them. I then stored the template and all supporting graphics in the same folder, but again, it fails to find them.
Once I open the template, I have to  right click and "Change Picture" From a file, go to the folder it's stored in, click on the png, then reaccomplish all of my picture formatting [right click> Size and Postion>Text Wrapping Tab - Behind text > Position Tab>Horizontal> Alignment - Left relative to Page> Vertical - Alignment-Top relative to Page>Lock Anchor (All other Options are unclicked except Layout in table cell, which is checked but grayed out). When I make these changes, the Vertical Absolute Postion typically changes to something outide of -22 to 22 and I get an error when saving. I fix that and save and everything works.

Now, when I open the template, I'm back to the exact same errors.

 

So, is there a location that the Outlook 365 templates is looking for these files? (I thought that was what the Anchor did, but it isn't helping at all).

 

Is this a bug and, if so, do I need to open a trouble report?

 

Yes, this is a minor issue, but it's a presentation issue and I want my messages to look professional.

 

I will tell you also that I'm getting more and more emails from other Office 365 users that have missing graphics in their templates when I receive the messages, so I don't believe I'm the only person experiencing this.

 

Help!!  😉

Kevin