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thefatdude's avatar
thefatdude
Copper Contributor
Dec 30, 2021

Outlook 365 data

Hi I use outlook to store everything - I have logged this but they never come back to me.

 

So I wanted to completly reset /re install or repair Outlook ( things like zoom in on outlook today) are not working and previously I uninstalled outlook & that sorted it - BUT when I re install now it loads all my old accounts. I have tried deleting them from the AppData\Local\Microsoft\Outlook but as soon as I reopen it after a re install it pulls all the ost & pst files back

 

outlook
  • somnio0505's avatar
    somnio0505
    Brass Contributor
    Dec 30, 2021

    Hi, thefatdude 

     

    Since you are using Office 365, you can't initialize outlook by deleting local data or program.

     

    When you logon with your office 365 account, outlook start downloading server data to local machine.

     

    You need to delete data on exchange online.

    • thefatdude's avatar
      thefatdude
      Copper Contributor
      Dec 30, 2021

      somnio0505 

      Hi thank you for replying?

      How do I do that its only hotmail accounts? so how would I log on & delete them please

      • somnio0505's avatar
        somnio0505
        Brass Contributor
        Dec 31, 2021

        thefatdude 

         

        Umm. I think I misunderstood something.

         

        Please tell me about your situation

         

        1. Account type : Personal / Work 

         

        2. Why ?

         

        3. What you want exactly?

          - Cleanup your all mailbox? 

           or 

          - Remove your backup pst/ost file on your mailbox list?

         

         

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