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thefatdude's avatar
thefatdude
Copper Contributor
Dec 30, 2021

Outlook 365 data

Hi I use outlook to store everything - I have logged this but they never come back to me.   So I wanted to completly reset /re install or repair Outlook ( things like zoom in on outlook today) are ...
outlook
somnio0505's avatar
somnio0505
Brass Contributor
Dec 30, 2021

Hi, thefatdude 

 

Since you are using Office 365, you can't initialize outlook by deleting local data or program.

 

When you logon with your office 365 account, outlook start downloading server data to local machine.

 

You need to delete data on exchange online.

  • thefatdude's avatar
    thefatdude
    Copper Contributor
    Dec 30, 2021

    somnio0505 

    Hi thank you for replying?

    How do I do that its only hotmail accounts? so how would I log on & delete them please

    • somnio0505's avatar
      somnio0505
      Brass Contributor
      Dec 31, 2021

      thefatdude 

       

      Umm. I think I misunderstood something.

       

      Please tell me about your situation

       

      1. Account type : Personal / Work 

       

      2. Why ?

       

      3. What you want exactly?

        - Cleanup your all mailbox? 

         or 

        - Remove your backup pst/ost file on your mailbox list?

       

       

      • thefatdude's avatar
        thefatdude
        Copper Contributor
        Dec 31, 2021
        ok aspects of outlook like ( zoom on outlook today) not working it's usually ctrl + but thats not working so far I have deleted the files from folder AppData\Local\Microsoft\Outlook but as someone pointed out as soon as you log in it reloads file

        ALL I actually want is for outlook to let me zoom on outlook today as my vision is going
        account type if you mean outlook its email I had for 25 years & the app is part of the office ( Microsoft 365 family plan

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