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GV IT's avatar
GV IT
Copper Contributor
May 14, 2019

outlook 2016 did not prompt for credentials

quite a number of my users have noticed that when the launched outlook 2016 in the morning, it did not prompt for their email password any more.

when i go to mail security, i discovered that the options to enabled password is now greyed out.

is this due to Microsoft updates or O365 

Microsoft 365 Apps
office 365

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  • VasilMichev's avatar
    VasilMichev
    MVP
    May 14, 2019

    This option basically applies to older clients and older versions of Exchange server, it's not available for O365.

    • GV IT's avatar
      GV IT
      Copper Contributor
      May 14, 2019
      what do u mean older version of exchange server?
      we used to be able to key in our password when we launched our outlook client until recently.
      we have been using O365 email for more than 4 years and it does prompt for password when we start outlook
      • VasilMichev's avatar
        VasilMichev
        MVP
        May 14, 2019

        I mean exactly that, older versions using RPC over HTTP. This setting is no longer available when the new MAPI/HTTP protocol is used.

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