Forum Discussion
Our plugin is causing the UI to get stuck Outlook 365-2016
We developing an Add-in project by using C# and vsto. Add-in receives list of operations to be performed from the server with a Task sending HTTP request. Our Add-in operates creating a hidden folder...
ChristianBergstrom Thank you for your advice, we can debug our Outlook Add-in with Visual Studio, but we can't find what's causing the UI stuck. It would be great if you know a way, like logging, to get Outlook to tell us clearly why it's frozen. By the way, the Outlook logs are very complicated :).
gorhem Hello, maybe this can provide some answers https://support.microsoft.com/en-us/office/what-is-the-enable-logging-troubleshooting-option-0fdc446d-d1d4-42c7-bd73-74ffd4034af5
If it doesn't I suggest you open up a support case with the official MS support and provide requested logs to them.
Good luck!