Forum Discussion
OneDrive/Sharepoint Files can't be opened in desktop apps
Is anyone else seeing an issue where they go to open Onedrive or Sharepoint documents in the destkop apps (eg Excel or Word) and they are unable to authenticate. We have been unable to get any of these documents to open, it just continually prompts for ADFS credentials.
11 Replies
- Looks like it's now showing as an Incident in the admin portal. Thanks for your comments guys.
We are having the same issue. Basically forcing us into the latest updates as it will not let us into Onedrive or SP based files. Tried many things and just in a loop . . .
Mine as well is not allowing editing of OneDrive or SharePoint files, login loop "Upload blocked"
tagging you guys for visability.
yes we are seeing this also. Across both our main Tenant and a smaller test tenant.
This suggests that it is wider spread than just you :)
Ed.
Downloading and uploading document works as a workaround.
And online apps (Word Online anyway) still seems ok.
Just editing with the local client cause a credential popup that cant be solved.
Ed.
Thanks Guys, we have raised it with MS but haven't had a response yet, was worried it was just us and we wouldn't see any action quickly.
Yes I have the same problem.
Worked fine yesterday evening, but this morning not working for users in our tenant - no changes made on our end in that time frame.
We are using AAD Connect with Seamless Sign On.- We are using Office 2016 desktop apps with latest updates installed (Word is 16.0.4639.1000 32-bit)
