Forum Discussion
OneDrive for Business sign-in error 1200
Hi Community,
I have installed the latest OneDrive version and whenever I try to sign in with a particular business account I get the error code 1200. Although any other account gets added to the same OneDrive.
So any help would be appreciated.
However I have already tried, reinstalling OneDrive, resetting it and clearing all Local App cache files, yet I get the same error.
Thanks.
12 Replies
There is an article on top of clearing cache, worth to take a look:
OneDrive Errors: Onedrive error 0x8004dec5 + "something went wrong [1200]" (spiceworks.com)
- C \Users\"Your username"\AppData\Local\Microsoft, right click and delete the IdentityCache folder
Unhide the system files and folders to see it.- This fixed the issue for me! The user was getting a 1200 error when signing into Excel, word, etc and this fixed the issue. Thank you!
- SohS exactly the same problem
FabricioMerida We're having the exact same issue here, also for an unpredictable set of users - some work fine, some get the 1200.
The one thing we just found is that an affected user can log in on a separate machine, so this appears to be something with the install or otherwise is on their machine. We've tried onedrive resets and office reinstall and neither has worked, so we'd going to have to cut deeper.
SohS exactly the same problem. Three accounts for OneDrive for Business, two of them synchronize without any problem, the third one does not login to SharePoint (Error 1200, no description). Unfortunately SharePoint is a cloud version, eg. without an access to error log files. Tried everything mentioned above, no success at all.
Microsoft, please, help
