Forum Discussion
OneDrive files opened from Finder not recognized as cloud files on Mac
I am experiencing a persistent and fully reproducible issue with Microsoft 365 for Mac and OneDrive/SharePoint.
When I open a Word or Excel file stored in OneDrive or in a SharePoint library synchronized through OneDrive by double-clicking it in Finder, Office opens the file as if it were local:
- AutoSave is OFF
- the file is shown as saved locally / “Saved to my Mac”
- cloud-related features such as co-authoring do not work correctly
However, if I open the exact same file from within Word or Excel using Open > OneDrive / Online Locations / Sites, the file is immediately recognized as a cloud document:
- AutoSave is ON
- co-authoring works
- cloud functionality is restored
The behavior is therefore consistently reproducible:
Finder → OneDrive/SharePoint file → Office
= AutoSave OFF / file treated as local
Word or Excel → Open → OneDrive/SharePoint
= AutoSave ON / file correctly treated as cloud
This workflow had worked normally for a long time and stopped working after recent macOS / Microsoft 365 / OneDrive updates.
I have already updated macOS, Microsoft 365 and OneDrive, but the issue persists.
This appears to be related to the handoff between macOS Finder / Apple File Provider / OneDrive and Microsoft 365 for Mac rather than to a synchronization failure itself.
Could you please confirm whether this is now a known issue and, if so, whether a fix is planned or already being tested?
Given that the same issue is being reported by multiple Mac users, I would also ask that this case be escalated as a product-level issue rather than treated as an isolated local configuration problem.