Forum Discussion
Office365 mail service always guaranteed
It really depends on the type of outage. But this is all taken care of Microsoft's engineers as they are the ones running the service on your behalf. And as part of this service you are getting financially-backed SLAs, multiple level of redundancy, disaster recovery and so on. There's tons of documentation available on this online, go and review it, it might help you sleep better 🙂
Putting a service such as Mimecast in front of O365 mail flow just for the reasons of service continuity is a waste of money IMO, but I'm sure they will be more than willing to take your money 🙂
hehe, I do agree...
btw, do you think is it possible to reach a mailbox, unavailable in italy due to a MS fail, from uk?
Again, depends on the type of failure. As I mentioned above, there are tons of documents outlining the different aspects of this across all Microsoft cloud services, which you can get to from the Trust center: https://servicetrust.microsoft.com/ViewPage/TrustDocuments?command=Download&downloadType=Document&downloadId=c03fc336-8a33-4e5b-b03d-1ecba19aaf6f&docTab=6d000410-c9e9-11e7-9a91-892aae8839ad_FAQ_and_White_Papers