Forum Discussion
Office365 Autoupdate on Mac
Last week I had an issue with Autoupdate on Microsoft365 where OneNote failed to update, other app were fine. I tried selecting just this app and updating it but got a download error. Autoupdate indicates "some apps have encountered errors" and retrying just repeats the download error. I've tried machine based fixes but none have worked and I suspect it's something else as I have a Mac mini and MacBook doing the same along with my wife who has a Mac desktop. The issue is still the same a week on.
2 Replies
Take this:
https://support.microsoft.com/en-us/office/troubleshoot-microsoft-autoupdate-in-microsoft-365-and-office-for-mac-d12d756a-4bb1-4c93-93a7-3d82aa918351
https://learn.microsoft.com/en-gb/answers/questions/5793502/macos-onenote-download-error
Thank you but an uninstall/reinstall wasn't appropriate as this affected three machines on the same day. Also I needed the version of OneNote to be the one alongside Microsoft365 rather than the standalone free version. In the end, and after a week, the autoupdate worked again with a different version (same on all machines) so I assume it was an issue with the deployable version on auto update.
