Forum Discussion
Office365 account is disconnected
Multiple users on different handsets using Outlook for Android have been getting the above error when opening the app. Click on Fix and this resolves, but this is constantly happening. Have tried th...
I get this message regularly when switching networks, because our company uses Conditional Access/MFA. By changing the network, the token gets revoked and the application needs to re-authenticate, which is what should happen when you press the Fix button. In addition, Intune policies can also cause similar behavior.
Thanks for the feedback. We don't use intune. I'll have to check about MFA. It happens everytime the app is opened regardless of and network movement.
Typically raised this with MS support over two weeks ago, no response from them and today they've closed the support request! #disgrace
