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Office 365 to On Premise Connector Validation Test Email Received but Status: Failed
Hi everyone, please kindly help us from this issue When we send an email from Office 365 to On Premise Email, we encountered this issues: Your message to person@companyname.com.ph couldn't be d...
Update:
We had changed the values from cloudflare setup in MX Recordfrom xxxx.prod.sin2.secureserver.net to mail.xxxx.com.phWe just follow the instructions from godaddy on how to properly setup the MX Record in our premise server https://uk.godaddy.com/help/configuring-dns-for-your-cpanel-domain-8852the two issues has been resolved,- Your message to person@companyname.com.ph couldn't be delivered. company.com.ph suspects your message is spam and rejected it.
- Your message to person@companyname.com.ph couldn't be delivered. The recipients weren't found at company.com.ph
and the validation status result is failed in connector validation, but anyway as I mention above even the the validation status result is failed we still received an email that the connector is setup can delivered an email to our onprem server.
Did you set up a receive connector on on-premises to accept emails from O365 ?
Yes, we had, that validation above that was our connector setup(office 365 to on premise) and then sometimes we can received an email from office 365 to on premise then we keep trying "send again" until the recipient received the email from office 365
PS. We already coordinate with office 365 engineering support team about this issue, initially we have no issues with the connector setup. we already send the message trace report to them. will post the updates and feedbacks from this issue soon.