Forum Discussion
Office 365 "The fine print" popup message - is it legitimate?
Greetings,
I have been happily using Office 365 (mostly Word) for many years, and I have never had any problems with any of the products. This morning when I loaded Word I was confronted by a pop-up message called "The fine print" asking me to accept terms of use in order to continue. I have been using Word for several years on this computer and I have never seen anything like this, I just want to confirm that this pop-up message is in fact legitimate and not some form of spyware or adware impersonating Microsoft.
Any assistance would be greatly appreciated,
Glenn
Here is a screenshot of the pop-up:
122 Replies
I received the same message when I tried to open excel this morning. I've had it on my computer for a year and now, out of the blue, this message pops up and prevents me from using excel until I check the terms of use box.
What is up with this Microsoft?
- Hi Glenn
I haven't seen that particular prompt before (I am a corporate user of O365) however Microsoft do prompt when important updates are made to Office 365 so this appears on the surface as normal to me.
Have you recently upgraded your office product from an older version like Office 2010 to Office 365?
It's also possible that the auto update has downloaded a new feature update which is where the prompt may be coming from.
Best of luck!
Cheers
DamienI have the same pop-up. I have not downloaded any updates, and I have my computer set to not auto-update so I can control when it shuts down. Now it appears that Microsoft is holding me hostage - but wait, maybe it's not Microsoft? Maybe it's a virus? Any answers on this? My 365 subscription is good for another several months, yet I cannot use the program. Why?
In the future, Microsoft -- if this is you -- please allow a reasonable period of time to respond to EULA changes, and allow me to continue using the product!
- I asked support repeatedly and they seemed to equivocate.
I am in the process of reading the new EULA but I don't have a copy of the EULA I originally signed to compare it to.
I do notice that you have to agree to allow Microsoft to gather data on you.
- I did NOT update nor upgrade Office 2016. Why is microsoft forcing this on paying customers? Besides, I'm quite happy with the end results from all of my printers. That being said, I don't need it. Microsoft, I am not impressed. Your tactics take the option of 'choice' away from EU's
