Forum Discussion
Office 365 "The fine print" popup message - is it legitimate?
I haven't seen that particular prompt before (I am a corporate user of O365) however Microsoft do prompt when important updates are made to Office 365 so this appears on the surface as normal to me.
Have you recently upgraded your office product from an older version like Office 2010 to Office 365?
It's also possible that the auto update has downloaded a new feature update which is where the prompt may be coming from.
Best of luck!
Cheers
Damien
I have the same pop-up. I have not downloaded any updates, and I have my computer set to not auto-update so I can control when it shuts down. Now it appears that Microsoft is holding me hostage - but wait, maybe it's not Microsoft? Maybe it's a virus? Any answers on this? My 365 subscription is good for another several months, yet I cannot use the program. Why?
In the future, Microsoft -- if this is you -- please allow a reasonable period of time to respond to EULA changes, and allow me to continue using the product!
- I asked support repeatedly and they seemed to equivocate.
I am in the process of reading the new EULA but I don't have a copy of the EULA I originally signed to compare it to.
I do notice that you have to agree to allow Microsoft to gather data on you.Yes, I often actually read (or at least quickly scan) EULA's before accepting, and it's astonishing what we agree to, but there's not a lot of choice, realistically. I sometimes download them, so I may have a copy of the original somewhere -- but I'm not really objecting to their changing the terms of the EULA. They have that right, and we have the right to accept or reject. And I'd be surprised if Microsoft *doesn't* have the legal right to change the terms unilaterally at any time despite the fact that we've paid for a year. I think it's called a contract of adhesion - which basically means they have all the power.
What I'm objecting to is the heavy handed approach (and it's effect on my productivity.) A reasonable approach would be to announce the change and give us EUs notice that the product will cease to function after two weeks (or whatever period of time) if the terms are not accepted. Their decision to take the product hostage is a scene right out of Homeland or Mr. Robot - makes everyone think it's a virus, when it's probably just Microsoft being Microsoft.
Btw, Microsoft's virtual agent has been "connecting me to a live agent" for over an hour now. And the wait time was zero . . .
- I did NOT update nor upgrade Office 2016. Why is microsoft forcing this on paying customers? Besides, I'm quite happy with the end results from all of my printers. That being said, I don't need it. Microsoft, I am not impressed. Your tactics take the option of 'choice' away from EU's
