Forum Discussion
Office 365 subscription disabled for fraud- Help?
It's possible, but I think unlikely. When we started the trial, we asked Microsoft to increase the number of trial licenses to 50 and they did that on 1/5 and we were running like that for two weeks. They will frequently add extra licenses to a trial (or extend free trials) if requested.
- Well, while I completely agree this never have happened: might I ask why you and your customer decide to make a real migration on a non-production tenant? Non-production tenants are intended for testing, not for real production use....by the way, since it's not possible to go back in time and revert the situation, I hope someone from Microsoft will see also your message so you can get the support you are requiring now
I wasn't aware that trial subscriptions are for non-production environments. I typically allow customers to testdrive office 365 via a hybrid migration, as in the case here. We connected their on-prem services and migrated most users. We were in the process of finalizing the user count.
My understanding, and I may be wrong, is that this is the purpose of a trail - test it out and If you like it, they can buy it by converting it to a full subscription. If it's only for dev/test data, why would you be able to convert it to a paid subscription?
I don't remember reading any Microsoft documentation that says trial subscriptions are a lower form of service and are not for production environments.
It's very tough for a company to testdrive email on a dev/test email account. They will log in once, say, "that's nice" and go back to work in their production email account. They won't testdrive it until they are forced. Microsoft knows this, hence the trial subscription.
