Forum Discussion
Evelyn Johnson
Jun 04, 2018Copper Contributor
Office 365 Outlook
We are using Office 365 for our Microsoft apps. I have one computer that continues to get stuck logging on to the mail server. We are using Windows 7 Professional (64 bit) and Outlook (32 bit). Th...
Jason Drew
Jun 04, 2018Iron Contributor
Could you elaborate a but more on what happens when you try to login to Outlook 2016? I experienced a similar issue where a user could login online but not on the desktop app and I was able to resolve it by disabling IPv6 in the computer's network settings. (here are the steps: https://www.home-network-help.com/disable-ipv6-in-windows-7.html)
- DeletedJun 04, 2018IPv6 idea is good. If that doesn’t work. Remove the profile from mail and add it back.