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PBagdiya's avatar
PBagdiya
Copper Contributor
Jan 05, 2022

Office 365 Outlook OWA Issue - Mails are marked as Read bt default

Hi,

 

We are facing unique issue related to Office 365 Outlook issues. When we are accessing mails through webmail (https://outlook.office365.com). It appear that all mails are marked as Read. We have changed all properties in the settings to turn off automation marking mail to Read  where ever applicable. Also turned off Reading Pane in the settings. This mail is individual mail box and not shared or configured on any other devices/machine. 

 

 

Appreciate your quick help to resolve this issue.

 

exchange
Microsoft 365 Apps
office 365
  • VasilMichev's avatar
    VasilMichev
    MVP
    Jan 05, 2022
    I cannot say I've ever had issues with this functionality in OWA. Not that that's any consolation for you, but just in case, I'd suggest checking whether there are other clients/devices involved here.
    • PBagdiya's avatar
      PBagdiya
      Copper Contributor
      Jan 05, 2022

      VasilMichev- Thank You.

       

      We have already verified this as part of troubleshooting steps. This mailbox is not configured on any other devices.

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