Forum Discussion
Amr Khattab
Apr 15, 2019Brass Contributor
Office 365 installation taking too long time and finally not installed
Dears,
Trust you doing great, I have an issue when installing Office 365, it takes too long time, I have tried 32-bit and 64-bit but unfortunately no progress.
I try to use the tool which uninstalls office 365 but no progress.
what is the issue and how can I solve it, please note my internet connection is good and stable, kindly advice
- a2amaliCopper Contributor
Amr Khattab I suppose you are logged in as Administrator on the machine or have Admin rights?. Could you try and install something differnt like acrobat reader etc? The application does take some time but not forever, SSD drive really helps the system in most cases.
- Amr KhattabBrass Contributor
I do install different application and it is successfully installed, but I tried again to install office 365 and it also taking long time
- a2amaliCopper Contributor
Amr Khattab Could you do system recovery before office365 was first installed or to the oldest time and then try it out?
- Seems like a hardware issue! Try another machine to pinpoint this!
Do a hard drive and memory test on the computer also!
Also here is a link to common office 365 installation errors:
https://support.office.com/en-ie/article/troubleshoot-installing-office-35ff2def-e0b2-4dac-9784-4cf2...
Go through this one and make sure you are ok!
Adam- Amr KhattabBrass Contributor
Dear Adam,
Kindly note that the shared link is not working, I do try it in different machine and it is going ok.
I need ur assistance in the affected machine.
- Here’s the link! Go through the different issues and solutions!
https://support.office.com/en-ie/article/troubleshoot-installing-office-35ff2def-e0b2-4dac-9784-4cf212c1f6c2#O365Plans=signinmsa