Forum Discussion
Office 365 Import PST - Folder structure not retained
On the last import of hundreds of PST files, I have found out that the folder structure was not retained. Can anyone confirm whether the following is working as expected?
If you specify /, items in the PST file will be imported directly in to the user's Inbox folder.
Does it mean that whatever is in PST folder will be reflected to the imported mailbox? E.g., content from inbox... will go to inbox... if there are folders and subfolders in the inbox folder of PST file... same structure will be created in the mailbox in the cloud.
WIth the last import we did, I found out that despite using the /, import process created "Imported XXX" folder under inbox and inside the whole folder structure and content from PST file.
Thanks,
15 Replies
Afaik there isn't an option to preserve the folder structure as in your example. Your options are to import under Inbox (which is what "/" does) or under a custom folder, as detailed here: https://docs.microsoft.com/en-us/office365/securitycompliance/use-network-upload-to-import-pst-files#step-4-create-the-pst-import-mapping-file
yup, this was clarified :) do you have any input regarding migration process?
- It will be added as a separate folder, but with the folder structure retained within!
Why are you working with hundreds of pst files?Hi Adam,
thanks for your reply... why so many PST files? Long story - business decision, I am just an engineer :)
Anyway, why does it create "imported" folder at all? Isn't that the case of using and specifying the following then: If you specify /<foldername>, items in the PST file will be imported to a folder named <foldername>
That's exactly the same then?
Thanks,G
You can import items to the current folder by choosing this during import, but it will end up as folders in that structure, aka a new inbox folder will be created under your current account! It will not be a separate folder in outlook though! I don't think there is any matching folders feature out of the box afaik
