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SimonRear's avatar
SimonRear
Copper Contributor
Mar 03, 2019

Office 365 Home DKIM Configuration

Hi,   I have an Office 365 home account and have configured a personalised email address using GoDaddy. I have configured SPF on the GoDaddy Domain that appears to work. Is it possible to setup DKI...
office 365
security
VasilMichev's avatar
VasilMichev
MVP
Mar 03, 2019

That's a question you should be directing at GoDaddy support, as they are providing a customized service, which differs from the "global" Office 365 instance.

  • SimonRear's avatar
    SimonRear
    Copper Contributor
    Mar 03, 2019

    Hi Vasil,

     

    Thank you for your response however GoDaddy do provide instruction on how to configure this but I need configuration information from Microsoft to do this. I have found this for O365 Business accounts; 

     

    https://docs.microsoft.com/en-us/office365/securitycompliance/use-dkim-to-validate-outbound-email

     

    However I have not found any instructions and configuration information for O365 home. What I need is Microsoft to confirm if configuring DKIM is possible with O365 home and if so provide  the required settings to do so. Only Microsoft can provide the configuration management information as they have done for O365 Business.

     

    Regards,

     

    Simon

     

     

    • Anonymous's avatar
      Anonymous
      Mar 04, 2019

      SimonRear  open case with Microsoft O365 SUPPORT team and they should be able to help you with the DKIM Configuration

      • EdwinVanEtten's avatar
        EdwinVanEtten
        Copper Contributor
        Nov 22, 2019

        I have opened 2 cases ..

        1. outlook.com help function ...
          They could not help me and suggested to raise a ticket at the Microsoft Support Team
        2. a ticket Microsoft Support Team, gave different challenges ... which category .. ended up at the category outlook/office ... This resulted that they could not help me.

          However they (Microsoft Support Team) suggested the uservoice.com suggestion below for adding DKIM support:

          Enable DKIM for Office 365 Home with custom email domain

          https://office365.uservoice.com/forums/273493-office-365-admin/suggestions/38177803-enable-dkim-for-office-365-home-with-custom-email
          The Office 365 Home subscription allows you to use your your own email domain. However, there is no option to enable DKIM and without it, outgoing email often ends up in the recipient's Spam folder, making the custom email domain capability useless.


          Please expose the DKIM setting on the UI for O365 Home subscribers.
          The feature itself is already implemented and available in the Business edition, but requires the Admin panel which does not exist in Office 365 Home.

        --------------------------------------------------------------------------------------

        For extra exposure purposes I have created the same article in the Office 365 Security & Compliance section.
        Office 365 Security & Compliance

        Enable DKIM for Office 365 Home with custom email domain

        https://office365.uservoice.com/forums/289138-office-365-security-compliance/suggestions/39114040-enable-dkim-for-office-365-home-with-custom-email

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