Forum Discussion
Office 365 hangs temporarily on RDP server for multiple users
Hi guys, I have a server where around 20 users connect and use Office 365 apps such as Outlook and Excel to work over RDP. Sometimes during the session, Excel freezes when switch from one cell to an...
Hi the server is hosted at OVH, it's also at a data center. The issue is that I don't see freezing with other non-office apps. I am running Performance monitor on it to see if there is something else (maybe disk) but I doubt that might be the issue., I see Disk write % to be at an average of 50% so its not bad.. there must be something else.
Try disabling hardware graphics acceleration for the applications. See screenshot attached.,
- Thanks will test, I need to do it on each user's rdp connection correct?
- Yes if done manually. You could also make this change via GPO.
I would test it first in a few users and see how you get on.
Thanks,
Jose- Hi Jose did this and didn't help. Software keeps randomly hanging and get slow keystrokes even when the rest of the applications on the RD server are working just fine. Opened a ticket with Microsoft to check this out but its a strange behavior taking into account that the server low load in memory and CPU.