Forum Discussion
Office 365 group to receive external email
Hello all, Lately I have been running into an issue with trying to email to an Office 365 group with an external email address. Even with the group having external email enabled, none of the emai...
Is this an issue happening Today? I'm asking this because EXO is experiencing a lot of problems Today...at least in my EMEA tenants and I think is also affecting Outlook.com e-mail
This has been an issue from the start. We are trying to have this work and unable to do so. I am not sure that other steps have taken place to ensure external emails can send to Office 365 groups.
- I think you need to follow your mail through to figure out what's happening. If you use Mail trace in exchange, find messages heading to that address and see what's happening to them.
When i look into Message trace on our Ironport I do see that the message was delievered. However when I look on message trace I do not see that anything came through. Is there something specific that needs to happen with Azure such as write back?
- If you aren't seeing the messages at all in the Exchange Online message trace then they are being blocked elsewhere. Sounds like that IronPort might be up to something, surely it should tell you what it does with the message it receives?
