Forum Discussion
Office 365 Corporate Templates Asset Library - Not showing up
Hi community
We have setup an "Office 365 Corporate Templates Asset Library" in our company - according to specifications from Microsoft and various blogs.
We have now stored various templates in the library ... and now it's getting exciting
we have a multi-geo tenant. A few users see the new "Tab" in Word and a few users not
Until recently it was that everyone with @ ****.com did not see it (except me) and everyone with e.g. @ xxx.ch and @ xxx.de saw it. since a few days, also some other with @ ****.com see it - but I see no difference between the other users
first thought that in the @ **** location the CDN cannot get through the firewall, which I think I can discard. a few see it
- I can't "nail" it to a Domain of this multi-geo tenant
- I think we installed more or less all the latest possible Office version
- I think it can't be a firewall
- since a few can and a few not, I can also exclude any permissions (I think)
With Microsoft support, I haven't got any further for 6 weeks and about 20 emails ... and everytime test the same things and do a "Steps Recording"
3 Replies
- Hello, did you set up Assets library for each of your multi geo locations?
https://docs.microsoft.com/en-us/microsoft-365/enterprise/multi-geo-capabilities-in-onedrive-and-sharepoint-online-in-microsoft-365?view=o365-worldwide- PaddyBBrass Contributorno, i also not see a reason for it - the GeoLoation are just the storage location, it has no impact on the access permissions
and...
some of other GeoLocation has access to it and some not- NackasBVBrass ContributorDid you resolve this? We also experience this for some users. Difficult to know how many.