Office 365 Business Essentials

Question

We have&nbsp;Office 365 Business Essentials . We work with email and everything works fine except for one problem. When we send email to one specific client he receives it after a few hours only.If we send the same email from the same pc , but from gmail account or another email account he receives it immediately . The other&nbsp;side&nbsp;&nbsp;also uses&nbsp;Office 365 Business Essentials.&nbsp;&nbsp;What could be the cause of this problem? Is there any tool to analyze this problem?&nbsp;thanks&nbsp;Omer&nbsp;&nbsp;

chrishoardmvp · Answer

Hi orrtechIn the Exchange Admin Centre run a message trace and you should be able to see if there is any issues your end https://docs.microsoft.com/en-us/exchange/monitoring/trace-an-email-message/run-a-message-trace-and-view-resultsHope that answers your questionBest, Chris

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