Forum Discussion
Jason Drew
Jun 28, 2018Iron Contributor
Office 2016 is connected with my Office 365 credentials but not acitvated (password prompt loop).
My Office 2016 (with office 365) has been working fine for several months. However, this morning Outlook 2016 prompted for my password and kept prompting no matter how many times I correctly input my...
Anonymous
Jun 29, 2018This probably could be solved by going to the credential manager and clearing out the entries if that's what solved your issue that's probably why it did cause new profile = new cred cache.
Jason Drew
Jun 29, 2018Iron Contributor
I did clear the credential manager during my troubleshooting. It seems as though the registry of the Office installation was corrupted.
- AnonymousJun 29, 2018ahhh, bummer. Yeah I've noticed some quirky things with Outlook creds even with domain machines etc. It's gotten better recently on current builds thou.
- Jason DrewJun 29, 2018Iron ContributorWell thanks for the replies I appreciate it!