Forum Discussion
Office 2016 is connected with my Office 365 credentials but not acitvated (password prompt loop).
My Office 2016 (with office 365) has been working fine for several months. However, this morning Outlook 2016 prompted for my password and kept prompting no matter how many times I correctly input my...
Are you on a domain connected machine? I had this happen the other day, user was logging in before network was connecting never getting an AD login to do it's thing first thing due to port security not providing network connectivity. Or if you go to sleep all the time and haven't done a login on the account, make sure to log out and log back in with connectivity to domain and it might fix your issue. Something with modern auth specially if using any form of SSO setup.
Wouldn't hurt to reboot either, but when logging in make sure your connected to a DC for auth.
Thanks for the reply.
Our machines are not domain connected so we don't use AD.
Our machines are not domain connected so we don't use AD.
- Have you rebooted? Seen this work too, something with user token cache. But you probably have, but if you haven't do it always fixes login loops too for our users.
- I uninstalled Office, rebooted, reinstalled but the issue persists.