Forum Discussion
FishInDisguise
Oct 13, 2023Copper Contributor
ODT Installation Failing
I install Office for our imaged devices with ODT during deployment. Yesterday these started failing with the error: We couldn't successfully start your Office installation. Please try again later. E...
Jabbaxx
Oct 17, 2023Copper Contributor
The problem is only when using the newest version of Office 365
If you request a specific version , in this case the previous version, then installation works without any problems
You can do this in the XML file like this:
<Configuration ID="ZZZ-ZZZZ-ZZZZ-ZZZ-ZZZZZ">
<Info Description="32-bit installation of Office 365" />
<Add OfficeClientEdition="32" Channel="MonthlyEnterprise" Version="16.0.16626.20208" MigrateArch="TRUE">
If I remove the Version="16.0.16626.20208" to get the newest version of Office, then installation fails with Error 0-2031 (17000)
Microsoft, please fix this issue !
Kind regards Christian
FishInDisguise
Oct 19, 2023Copper Contributor
Got this to work using a newer Windows version. I was trying to deploy on Win 10 21H2, but the after importing and switching to the latest Win 10/11 ISO, it deployed fine. Don't see any ODT or Office updates on or in the day or two before this started failing, so it's unclear what changed.