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FishInDisguise's avatar
FishInDisguise
Copper Contributor
Oct 13, 2023

ODT Installation Failing

I install Office for our imaged devices with ODT during deployment. Yesterday these started failing with the error: We couldn't successfully start your Office installation. Please try again later. E...
Microsoft 365 Apps
office 365
Jabbaxx's avatar
Jabbaxx
Copper Contributor
Oct 17, 2023

FishInDisguise 

The problem is only when using the newest version of Office 365

 

If you request a specific version , in this case the previous version, then installation works without any problems

 

You can do this in the XML file like this:

 

<Configuration ID="ZZZ-ZZZZ-ZZZZ-ZZZ-ZZZZZ">

<Info Description="32-bit installation of Office 365" />

<Add OfficeClientEdition="32" Channel="MonthlyEnterprise" Version="16.0.16626.20208" MigrateArch="TRUE">

 

If I remove the Version="16.0.16626.20208" to get the newest version of Office, then installation fails with Error 0-2031 (17000)

 

Microsoft, please fix this issue !

 

Kind regards Christian

  • FishInDisguise's avatar
    FishInDisguise
    Copper Contributor
    Oct 19, 2023

    Jabbaxx 

    Got this to work using a newer Windows version. I was trying to deploy on Win 10 21H2, but the after importing and switching to the latest Win 10/11 ISO, it deployed fine. Don't see any ODT or Office updates on or in the day or two before this started failing, so it's unclear what changed.

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