Forum Discussion
Biju Daniels
May 03, 2018Copper Contributor
O365 Migrated Emails going to SPAM in Gmail
We migrated few pilot users. And when some them sending emails to external, going to SPAM Folders in Gmail. Example I have 2 test mailboxes and if I email from test 1, it goes to gmail inbox and from test 2 it goes to SPAM folder in gmail. Added an SPF record include:spf.protection.outlook.com
Still the Same. Any inputs ?
- Griffe YounglesonBrass Contributor
We have the same issue. Domain is clean, SPF and DMARC are set up. Emails go to gmail spam. They were NOT doing this before switching to O365.
- Deleted
this problem occured for me, i dony any fix find this problem. Valued experts Can you throw a hand at the subject ?
There can be a variety of reasons for such behavior, and you are not giving us much to work for. Apart from SPF, you might need to configure DKIM/DMARC. And at the very least, you need to check the headers on one of the affected messages. In any case, best thing to do is open a support case and have this investigated.