Forum Discussion
O365 linking to incorrect email for new user
Hi, I have recently setup a new O365 tenant and have integrated a new domain. This appear to be successful, but I am having problems with the admin account used to create it. The original use...
Are you using back the same browser session? The email address you use to login with previous domain will remembered in the existing browser cached. You can try login using private browser to make sure every login is successful to your outlook, OneDrive and Teams. This is quite common happen for those that have multiple login account or change domain account.
You can consider to delete the cached and cookies in your current browser setting so it will not route back to old domain.
steps to remove cache in google chrome https://support.google.com/accounts/answer/32050?hl=en&co=GENIE.Platform%3DDesktop
steps to remove cache in Microsoft Edge https://support.microsoft.com/en-us/microsoft-edge/view-and-delete-browser-history-in-microsoft-edge-00cf7943-a9e1-975a-a33d-ac10ce454ca4
Hope this helps.
You can consider to delete the cached and cookies in your current browser setting so it will not route back to old domain.
steps to remove cache in google chrome https://support.google.com/accounts/answer/32050?hl=en&co=GENIE.Platform%3DDesktop
steps to remove cache in Microsoft Edge https://support.microsoft.com/en-us/microsoft-edge/view-and-delete-browser-history-in-microsoft-edge-00cf7943-a9e1-975a-a33d-ac10ce454ca4
Hope this helps.