Forum Discussion
New sign-in experience for Office 365, what's it about?
Today users in our tenant began getting prompted to try a new sign-in experience for Office 365. It looks a little different, but I'm unable to find documentation about what exactly has changed, and why?
I just want to be able to answer the inevitible questions that come up. Some of our users have already checked to see if they were getting phished.
111 Replies
We have our IT department on First-Release and we are seeing this new experience also. However all our users are seeing this new screen. We need some kind of communication from Microsoft so that we can educate our users.
- I logged a case with the Office 365 team and they weren't even aware of it.
"There is no documentation about it as yet as it is just being tested by the back-end development team. Communication will be sent if this goes into production"
Not a very satisfactory answer and I'm surprised Microsoft can just change a user-facing interface without any kinds of communication. I certainly wouldn't be able to do that in my own company! - Microsoft is rationalizing it's sign in experience. I have been seeing this across a number of authentication including Office 365 and Microsoft Teams. In the Message Center Microsoft is frequently mentioning the late notifications on updates. This appears to be another.
- Microsoft is rationalizing it's sign in experience. I have been seeing this across a number of authentication including Office 365 and Microsoft Teams. In the Message Center Microsoft is frequently mentioning the late notifications on updates. This appears to be another.
Any idea how we disable this on our account? I tried it on my personal tennent and now at work when I try open a document either from the recently used list in office (in this case Word) or even from the 'Open in Word' option in Word online, I get the ususal popup to log in but before rednering the page it goes away and I get
This operation has been cancelled due to Admin restrictions...
Bascially it's trying to do something that Appsense (our App delivery here) doesn't like. I'm concerned users in the business might do the same thing.
OK further to that sorry me being stupid. Even though I'm opening from Firefox of course Word uses IE so cleared IE Browsing history and it started working again.
Still can see this creating a few helpdesk calls.
Looks good...
We have a custom branding on the (I will call it) classic login page. Is there a way to have a different background image for modern login page?
Next question
On our ADFS servers we have deployed a classic login experience. How can we upgrade to the new login experience?
Best regards
The new sign in page shares the same branding as the "classic" UI. Any updates you make to company branding in Azure Portal will show up in both experiences.
As for ADFS, we're working on a web theme that can be applied to your servers so your ADFS login looks like the new UI.
- The logic for when company branding shows up in the new sign-in page should not be different from the old experience.
I'll be happy to take a look into this if you PM me the URL you're using.
- You can customize ADFS with a custom web them to keep the experience similar. We will release a downloadable web theme by end of calendar year. Thanks! (Twitter: @MrADFS)
So apparently Smart links do still work, the issue reported under the blog post comments was due to using outdated format.
BTW nice to see you here SamuelD MSFT :)
I got the new experience now as well. It seems related to the changes they are making around MicrosoftIDs and the new MSAL auth...
DaniMartMS can you get someone on AAD side to comment here, please?
we are seeing this too. Enterprise E3 license tenant. No mention of it in message center. Has anyone yet found any communication from MS about this (particularly if/when what is currently available to "try" will become the new normal)?
This change has arrived on our tenant too.
Very frustrating to have no forewarning as we have told our users to be suspicious of phishing attacks, then suddenly the login experience looks completely different.
I really wish Microsoft would think about the cost to their customers when they roll out changes like this without any warning.
- Victor_Ungureanu
Microsoft
The login experience doesn't look completely different "suddenly". The user is told that a new login experience is availabe and is given the posibility to try it.
I think the point is and it’s not a difficult one really, is we expect to be notified in advance of changes as customers, especially those ones that have a direct user impact, however trivial they might appear. Things like this can blow-up quite easily and cause unnecessary helpdesk calls for example, that a bit of forewarning could mitigate.
The fact there isn’t any official documentation, a Message center notice etc. is unfortunate and seems strange and it not being limited to First Release, doesn’t help either.
Richard Bourke wrote:This change has arrived on our tenant too.
Very frustrating to have no forewarning as we have told our users to be suspicious of phishing attacks, then suddenly the login experience looks completely different.
That's my concern. We have had some recent phishing campaigns that link to some pretty accurate looking fake login pages that feature our branding and layout. There is always a giveaway, so we try to train our users to recognize our real CAS and Azure SSO pages. That's why I want to communicate with them to say, "this change is legit, and here is why you are seeing it..."
It has arrived on my tenants as well. No notification in MC, also it's not on the roadmap.
