Forum Discussion
"New Outlook" stopped auto-updating inbox
Hi, I switched to the "New Outlook" a while ago (using for an M365 enterprise account). It worked fine for a while, then it started updating the inbox view when new mail arrived. That is, if Outlook ...
- This has been fixed now (by an update it seems).
If I disable "New Outlook" then I get the classic Outlook which is a totally different app and works of course. "New Outlook" is basically a PWA of Outlook on the Web, however, THAT is working correctly.
Can you disable it ? When I click on the "new outlook" slider the slider doesn't switch to the left but stays at the right.
The change with this "new outlook" it too brutal with the previous version. I would like to switch back but nothing happens when I click it....
- I did a reboot of Windows, and before rebooting there was a Windows update too, after the reboot and clicking the Outlook icon at the bottom the "old" Outlook is opening again.
And I got a "text balloon" to try out the new Outlook (because the slider was in off position), so it looks everything is back to normal again. - The icons don't matter. You cannot have separate links, one for the old and one for the new Outlook. You have ONE link to Outlook per user (!), and that starts either the old or the new Outlook. You need to switch the "New Outlook" option off, that should close the new Outlook and open the old one.
If you're running it "as Administrator", I guess you're supplying a separate account for that? In that case it uses the other user profile which has its own settings. svhelden when clicking the "old" outlook icon (not the one with the "PRE" text in the icon, see image here below for the difference) it still started the new outlook.
But when opening it "as administrator" I can use the old Outlook again... so I'm working like this now, sounds very logic isn't it.
- I didn't try now because I want to use the "new outlook." But when it appeared originally, I switched to new outlook and back, that had worked.
(Could be that some background processes keep Outlook open and that you need to reboot after turning "new outlook" off.)
