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svhelden's avatar
svhelden
Brass Contributor
Apr 14, 2023
Solved

"New Outlook" stopped auto-updating inbox

Hi, I switched to the "New Outlook" a while ago (using for an M365 enterprise account). It worked fine for a while, then it started updating the inbox view when new mail arrived. That is, if Outlook ...
microsoft 365
outlook
  • svhelden's avatar
    svhelden
    Apr 24, 2023
    This has been fixed now (by an update it seems).
svhelden's avatar
svhelden
Brass Contributor
Apr 14, 2023

FcoManigrasso "New Outlook" is an optional feature in Office 365 "Current channel":

 

 

  • FcoManigrasso's avatar
    FcoManigrasso
    Iron Contributor
    Apr 14, 2023

    Cool svhelden,

    Thanks for sharing. 

    And if you disable that "New Outlook" option works all well again?

    Because maybe it's only a performance issue/bug related to that version that will be fixed in future updates. 

    If disabling that option all works fine, I would bet for that.

    If you face the same behavior without that option, then my previous troubleshooting will still be valid.

    • svhelden's avatar
      svhelden
      Brass Contributor
      Apr 14, 2023
      If I disable "New Outlook" then I get the classic Outlook which is a totally different app and works of course. "New Outlook" is basically a PWA of Outlook on the Web, however, THAT is working correctly.
      • Smirnoff103's avatar
        Smirnoff103
        Copper Contributor
        Apr 17, 2023

        svhelden 

        Can you disable it ? When I click on the "new outlook" slider the slider doesn't switch to the left but stays at the right.

        The change with this "new outlook" it too brutal with the previous version. I would like to switch back but nothing happens when I click it....

         

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