Forum Discussion

Brass Contributor

Apr 14, 2023

Solved

"New Outlook" stopped auto-updating inbox

Hi, I switched to the "New Outlook" a while ago (using for an M365 enterprise account). It worked fine for a while, then it started updating the inbox view when new mail arrived. That is, if Outlook ...

microsoft 365

outlook

svhelden
Apr 24, 2023
This has been fixed now (by an update it seems).

svhelden

Brass Contributor

Apr 14, 2023

Thanks, but I'm speaking of the "New Outlook" which doesn't have all that.

FcoManigrasso

Iron Contributor

Apr 14, 2023

Sorry, but I don't get you...
Newest Outlook version is Version 2303 (Build 16227.20280)
https://learn.microsoft.com/en-us/officeupdates/update-history-office-2019

Could you send a screenshot?

svhelden
Brass Contributor
Apr 14, 2023
FcoManigrasso "New Outlook" is an optional feature in Office 365 "Current channel":
- FcoManigrasso
  Iron Contributor
  Apr 14, 2023
  Cool svhelden,
  Thanks for sharing.
  And if you disable that "New Outlook" option works all well again?
  Because maybe it's only a performance issue/bug related to that version that will be fixed in future updates.
  If disabling that option all works fine, I would bet for that.
  If you face the same behavior without that option, then my previous troubleshooting will still be valid.
  - svhelden
    Brass Contributor
    Apr 14, 2023
    If I disable "New Outlook" then I get the classic Outlook which is a totally different app and works of course. "New Outlook" is basically a PWA of Outlook on the Web, however, THAT is working correctly.