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Patrick Kairns's avatar
Patrick Kairns
Copper Contributor
Oct 11, 2016

Need step by step instrux on adding external user to O365 Group, please

I need step-by-step istructions on adding an external guest to an Office365 Group. These are the steps I've been using and the results I am getting:

  1. I want to add aan external guest with a gmail.com account, so let's call the user MyName@gmail.com
  2. Getting the MyName@gmail.com to use Email with Ease is not a problem. That works fine.
  3. When I click on Read Group Files is when the problems begin. (continue below image)
     
    External Guests
    Public group with guests ยท 5 members
     

    Welcome to External Guests. Use the group to share messages and files, and to coordinate group events.


    mailto:externalguests@gpmkm.com
    Email with ease
    Start a conversation with your new group.
    Read group files
    Access files shared in your new group.
     
      Upon clicking Read Group Files, I am taken to an O365 sign in page asking me to sign in with a MICROSOFT account with MyName@gmail.com. I tried to create an account at Outllook.com with the user MyName@gmail.com and of course it does not create the account. 
  4. So here is my question: If my external user wants to use his/her gmail.com account to join/fully participate as an external guest, what are the instructions I need to give them to do so?

Thanks for your time. It is much appreciated.

 

Pat

  • If your external guests need to use a GMail account, they will have to map to a Live ID...for now there is no another approach to login in Office 365 Groups resources

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