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jtoddwfx's avatar
jtoddwfx
Copper Contributor
Aug 20, 2019

Need assistance - Incoming email is accompanied by another email from Office 365

 

Any ideas what could be causing this? Thanks in advance for any help.

office 365
  • C_the_S's avatar
    C_the_S
    Bronze Contributor
    Aug 20, 2019
    helponservice2014 isn't an account at GMail. Double check the address you are sending to.
    • jtoddwfx's avatar
      jtoddwfx
      Copper Contributor
      Aug 20, 2019

      C_the_S 

      Cary,  I send a test email to my recipient, rmorrow@********.com and that's the only address I enter. Then Mr. Morrow gets my email. Within a few seconds he also gets the email you see in the screenshot.

       

       

      JTodd

      • C_the_S's avatar
        C_the_S
        Bronze Contributor
        Aug 20, 2019
        Maybe Morrow has a forward/rule setup on their .com email address that is trying to forward to the Gmail address.

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