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mridulpillay's avatar
mridulpillay
Copper Contributor
Oct 16, 2021

MS Office showing as "Unlicensed" after Windows 11 Update

Hello everyone.    My sister's laptop got done with the Windows 11 update a few days ago. The laptop came with a factory install of Windows 10 and MS Office Home & Student 2019. After the update fo...
microsoft 365 apps
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Arunkumar2811's avatar
Arunkumar2811
Copper Contributor
Jan 18, 2023
Hi did you manage to solve the problem? I bought my laptop in 2019 with genuine Windows 10 installed with Office 2016 which has a product key. In 2020 October Windows update offered a free update to Windows 11 from of course Microsoft. I also updated it and got Windows 11 installed. All went well until January 2023 during one of the Windows regular updates completed, my Office 2016 went missing and all my Excel, Word, and PowerPoint documents can't be opened anymore. The respective icons turned into the Viewer icon. I tried to reinstall my Office 2016 with the product key and it says no longer supported, After searching through Microsoft's office.com and Google came to know that mainstream support of Office 2016 ended on 13 October 2020. Basically, Microsoft wants us to purchase Microsoft 365 with an annual fee as you can't even find Office 2016, etc. in the Microsoft store. Probably have to purchase from retailers to install Office 2016 or 2020 etc. But sooner or later I think they will terminate all Office apps and only install Microsoft 365. Very sad how they are making money by forcing us and bullying us by removing genuinely installed Office apps and then giving you the run around to finally either install new Office or purchase Microsoft 365!!!!
  • Golfer2536's avatar
    Golfer2536
    Copper Contributor
    Jan 18, 2023

    Arunkumar2811  No sorry still unable to get clear " not  genuine office". I am still using office suite, it a bit annoying. What more more annoying is that i am getting updates! for the office suite.

     

  • AmandaKay0523's avatar
    AmandaKay0523
    Copper Contributor
    Jan 18, 2023

    Arunkumar2811 I still do NOT have Microsoft Office working on my computer, and I have found everything I need for free on Google Drive.  Even if you have to pay a small annual subscription for the storage fees, it is nowhere near the annual fees for O365, and you have the ability to access any document anytime from anywhere - or share it across platforms with ease.  I have always been impressed with Microsoft, but over the past 5-10 years, their pricing and support models leave something to be desired, and is not something I would like to invest in personally.  Good luck to you!

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