Forum Discussion
MS Office showing as "Unlicensed" after Windows 11 Update
Hello everyone. My sister's laptop got done with the Windows 11 update a few days ago. The laptop came with a factory install of Windows 10 and MS Office Home & Student 2019. After the update fo...
Suwethan hi! Thank you for responding but when I click "install office" it only ask me to go premium with Microsoft 365. I just found out that I have both Microsoft 365 and office 2019 installed in my laptop. When I opened any office app it's unlicensed. I originally have windows 10 and pre-installed office 2019 before.
ephyrm09 Yes, Eventually I also get that frustarting option. Later then I realised that I Signed In with wrong Microsoft account. The thing is
****** Use the Correct Microsoft Account ******
- When you purchased your laptop and Unboxs it. And boot it up for the first time Windows setup asks you to sign up for a new account and asks for your name, DOB, and so on.
- You must use the MICROSFOT Account that you've used on the FIRST BOOT UP.....
Think, Remember and Use the correct Account
Let me know once you've solved your problem.
THANK YOU